Frequently Asked Questions about Wisconsin Drinking Water

Soft Water, Inc believes everyone in the water treatment market should have answers to the many frequently asked questions we’ve encountered over the years. Soft Water Inc is your best resource for expert Milwaukee water treatment advice. Our Waukesha water treatment specialists offer you information on a variety of topics, including Soft Water Inc.’s service locations, how to successfully transition from suburb to city water, hard water analysis information, and much more. Hard water affects your major appliances, plumbing fixtures, and dishware, and remaining informed is your best protection against hard water damage. Soft Water’s Wisconsin water treatment FAQs provide solutions to the most prominent questions people have about controlling hard water. From information on our Milwaukee water softener adjustment services to understanding the differences between public water and private wells, Soft Water Inc is your leading provider for Wisconsin water treatment services, products, and information. For more information about Milwaukee water treatment products and services, or water softener and water filtration systems in Wisconsin, call Soft Water Inc's Wisconsin water treatment professionals at 262.547.3866, or contact us online.

If you do not see an answer to your question, please submit a new question to our water experts.  Someone will respond to you within 24 hours. (except on weekends) 


General Water Questions
  I live in New Berlin and recently switched to Milwaukee City water, do I still need my water softener?
  Do you service homes or businesses in my area?
  Why isn't Milwaukee, West Allis or Wauwatosa listed in your service area?
  What is hard water and how does it affect my home?
  Can you analyze my Water?

  I live in New Berlin and recently switched to Milwaukee City water, do I still need my water softener?  TOP
 

Yes, No, Maybe?  This is a difficult question to answer.  The water from Milwaukee generally ranges from 8 - 12 grains hard.  Previously, New Berlin had water that ranged from 18 - 30 grains.  So while the water is only about 1/2 the hardness, it is still hard water and will still cause some calcium buildup on fixtures, dishware etc...

What can be done, is that the softener can be set to regenerate about 1/2 as often saving you about 50% on salt usage.  It is really a win / win situation.  You still get the benefits and feel of soft water, while saving salt.  If you are renting a softener, this adjustment is done free of charge, if you own your water treatment system, we charge an adjustment /service check up fee of $25.00.

For those customers concerned with the drinking quality of the Milwaukee city water, we can always add a reverse osmosis system to their home.

 
  Do you service homes or businesses in my area?  TOP
 

We are located in Waukesha, WI and service most Southeastern WI.  Water quality can vary by municipality and also based on a public water supply vs. a private well.  Whatever your case may be, Soft Water, Inc in Waukesha can likely help. 

We keep our service areas much smaller than the competition in order not to extend out superior service beyond our capabilities.  Here is general list of the areas that we currently service:

 

 

Waukesha

County

 

Big Bend

Brookfield

Brookfield

Brookfield

Butler

Chenequa

Delafield

Dousman

Eagle

Elm Grove

Genesee

Genesee Depot

Hartland

Lannon

Menomonee Falls

Merton

Mukwonago

Muskego

Nashotah

New Berlin

New Berlin

North Lake

North Prairie

Oconomowoc

Okauchee

Pewaukee

Sussex

Wales

Vernon

Waukesha

Waukesha

Waukesha

 

 

 

 

53103

53005

53008

53045

53007

53029

53018

53118

53119

53122

53189

53127

53029

53046

53051

53056

53149

53150

53058

53146

53151

53064

53153

53066

53069

53072

53089

53183

53189

53186

53188

53189

 

Racine

County

 

Burlington

Caledonia

Franksville

Kansasville

Racine

Racine

Racine

Racine

Racine

Racine

Rochester

Sturtevant

Union Grove

Waterford

Wind Lake

 

 

 

Walworth

County

 

Darien

Delavan

East Troy

Elkhorn

Fontana

Genoa City

Lake Geneva

Sharon

Walworth

Whitewater

Williams Bay

 

 

 

 

53105

53108

53126

53139

53401

53402

53403

53404

53405

53406

53167

53177

53182

53185

53185

 

 

 

 

 

 

53114

53115

53120

53121

53125

53128

53147

53585

53184

53190

53191

 

Washington

County

 

Allenton

Colgate

Germantown

Hartford

Hubertus

Jackson

Kewaskum

Newburg

Richfield

Slinger

West Bend

West Bend

 

Ozaukee

County

 

Cedarburg

Grafton

Mequon

Mequon

Thiensville

 

Jefferson

County

 

Hellenville

Ixonia

Jefferson

Johnson Creek

Palmyra

Sullivan

Watertown

 

 

 

 

53002

53017

53022

53027

53033

53037

53040

53060

53076

53086

53090

53095

 

 

 

 

53012

53024

53092

53097

53092

 

 

 

 

53137

53036

53549

53038

53156

53178

53094

 

        
 
  Why isn't Milwaukee, West Allis or Wauwatosa listed in your service area?  TOP
 

While we do service areas of Milwaukee County such as Franklin 53132 and Hales Corners 53120, the majority of Milwaukee county is serviced by Lake Michigan Water which although hard (10-12 grains), does not cause the severe problems that the much harder water of Waukesha, Washington and Racine Country can cause.  However, if you are accustomed to the feel and benefits of soft water and would like to protect your appliances and fixtures from any calcium buildup you will most likely want a water softener.

If you would like a water softener and are supplied by Lake Michigan water, please give us a call and we will be glad to assist you.

 
  What is hard water and how does it affect my home?  TOP
 

Water described as "hard" means it is high in dissolved minerals, specifically calcium and magnesium. Hard water is not a health risk, but a nuisance because of its tendancy to cause mineral buildup in water pipe and heating systems, and its poor soap and/or detergent performance when compared with soft water.

In the Waukesha area, water is generally between 16-24 grains per gallon hard.  This is considered high and if not treated with a water softener will lead to hard water deposits on dishes, mineral deposits on glasses and silverware, decreased efficiency from your water heater and calcium deposits on plumbing fixtures.  By purchasing a salt efficient Fleck control water softener from Soft Water, Inc in Waukesha, you can eliminate these hard water problems and help protect your dishware, plumbing fixtures and make cleaning easier.

 
  Can you analyze my Water?  TOP
 

Soft Water will test your water for Hardness, Iron and Total Dissolved Solids (TDS).  This is done at no charge.  If you would like a further analysis of your water, we can also test for other things such as bacteria, nitrates, lead etc, but there is a charge for this service as we have to send it into a lab.

Please give us a call at 262.547.3866 and we will be happy to discuss your water problems with you.